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October 11, 2011

ANS Group has won a three year contract with HL Interactive to provide a managed IT service. The partnership will see ANS take responsibility for managing the Manchester-based law firm's entire IT network.

HL Interactive specialise in the provision of volume legal services to property groups, financial institutions and private individuals and are committed to becoming the UK's leading legal services provider to financial institutions. Their move to a managed service IT solution was driven by a desire to lower IT costs, remove day-to-day maintenance tasks from their in-house IT team to allow them to focus on strategy and application development, improve their disaster recovery capabilities, improve their IT support and service delivery without having to employ extra (and more skilled) IT staff members, to refresh aging hardware and software, and to facilitate more flexibility for staff, including remote working.

It is also critical that HL Interactive retain and enhance the aspects of their ‘in-house' IT that deals with legal sector specific compliance and regulation. To ensure that this is the case, ANS will now manage the provision of data security, data privacy and data archiving.

The hybrid on & off premise solution means that ANS are now responsible for monitoring the entire infrastructure and will also be providing and managing an ‘off premise' virtual platform. This transformation has already led to a substantial cost saving for HL Interactive as it means that they do not require a replacement for a recently-departed member of the IT staff.

ANS' managed service guarantees improved reliability for HL Interactive, with IT uptime SLAs written in to the contract. As the existing infrastructure had reached the end of its life-span and was due to be replaced the switch to a managed service has meant that no CAPEX investment has been required, and that HI Interactive can easily and accurately budget for their IT spend over the course of the contract with a simple, monthly fee.

The 60 staff members at HI Interactive experienced no disruption during the migration of the virtual platform and have carried on with business as normal. The technology used in the data centre is the ANS FlexPod architecture, Infrastructure 3.0. This means that HI interactive are now using best-of-breed technology from Cisco, VMware and NetApp, and this has markedly improved the company's disaster recovery policy. The environmental savings made possible by Infrastructure 3.0 will also reduced HI Interactive's environmental impact.

ANS' support department will be monitoring HL Interactive's entire IT estate; ANS' Gold support means that they will now be responsible for proactive monitoring, reactive support & comprehensive reporting to deliver the highest levels of service. By combining these three elements, the SysCare team provides the power, visibility, and efficiency of centralised remote management for the whole IT environment. This will provide an improved level of network management while freeing the internal IT team to focus on strategic and business improvement initiatives.

Matt Hather, Head of IT, at HL Interactive said, "Our infrastructure was due for a complete refresh however this managed solution from ANS Group has proved to be much more sensible for our business. It has made our lives so much simpler; we can now leave the details of running the IT network to ANS and focus instead on our core business activities. We have avoided a large infrastructure investment, have improved our business continuity and disaster recovery policies, and are now able to fully budget for IT spend over the next three years."

Paul Sweeney, MD at ANS Group, said, "More and more companies are beginning to see the overwhelming benefits that come with switching their IT network to an outsourced and fully managed service. By using our FlexPod design, Infrastructure 3.0, as a service they are able to reap all the benefits of a managed service on a fixed monthly basis, safe in the knowledge that we will always be providing a solution built on best-of-breed technologies. We are delighted to welcome HL Interactive to ANS Group and we look forward to taking care of their network from now."



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