Bury Council moves to cloud to bring improved services to its citizens

28 October 2021

Bury Council has partnered with leading digital transformation provider ANS to move to cloud to modernise its IT infrastructure and bring improved services to its citizens.

The council is one of ten Greater Manchester boroughs and is responsible for providing services to 189,000 citizens. Faced with aging infrastructure, it needed to modernise its IT environment and digital services to drive innovation.

In March 2020, ANS was appointed as Bury’s strategic partner and was tasked with carrying the modernisation and transformation of the council’s digital services, to include greater alignment with health and social services. Bury engaged ANS’s Cloud Migration Navigator to understand the advantages of moving to cloud which would enable it to make cost savings, improve data security and resilience and create a new model for future business intelligence work.

The project has already begun to positively impact a number of areas for the organisation, including allowing the team to be more proactive and work on improving services and cross-departmental data sharing to provide a better citizen experience. In addition, the council has already identified around £1m of savings over five years by moving to the cloud.

Councillor Tahir Rafiq, Bury Council’s cabinet member for corporate affairs and HR, said: “It was important that our team was integrated into this project, and it was a main factor when choosing a cloud partner. ANS was a perfect cultural fit and we’ve built a great partnership.”

“Under the advice of ANS we set up a cloud competency centre where a number of our team members could work alongside ANS and really understand the impact of the project, and what skills they could leverage moving forward. Every part of this project felt bespoke to Bury.”

ANS’s CTO Joe Wolski said: “We’re delighted to be working with Bury Council and playing a part in their cloud journey. They recognise the pace of technology development is changing what people want from their local council services. People want transactional services and information to be available through their own device, at any time, and services that require some form of human interaction can be enhanced by technology.”