A reliable, innovative client service

With over 160 partners and a total firm wide compliment of around 1,200 people, Addleshaw Goddard fields quality professionals where and when needed for a wide range of clients, including significant publicly listed organisations, financial institutions, public sector bodies, successful businesses and private individuals.

With a reputation that precedes them, Addleshaw Goddard boasts numerous awards from the legal sector’s most discerning bodies. They have been recognised with distinctions including Employment Team of the Year, Most Innovative Client Service, Asset Finance Legal Provider of the Year and Property Team of the Year.

The firm also specifically looked at supporting their new, robust infrastructure with a Managed Service. Addleshaw Goddard’s Head of IT, John Whitlow, explained the decision:

“A key requirement for us was that routine day to day management was to be abstracted from our internal team wherever and whenever possible, freeing them up to focus on more business-centric objectives.”

Addleshaw Goddard embarked on a competitive tender process, challenging suppliers to deliver a solution that would improve and replace its current IT infrastructure with a new resilient platform with high levels of security.

ANS was chosen to deliver the service due to their extensive experience in managed infrastructure solutions to the professional and legal services sectors and their commitment to building a close working partnership with Addleshaw Goddard.

With ANS' focus on managing customers in line with the most stringent compliance levels, we're comfortable knowing that our most valuable asset, Client Data, is in the safest hands in the industry, and that we can continue to fulfil all regulatory requirements as we grow. John Whitlow, Head of IT, Addleshaw Goddard
  • ANS designed and delivered a Managed Infrastructure Service (MIS) for Addleshaw Goddard that fulfils their requirements for a secure, flexible infrastructure platform.
  • ANS’ Managed Infrastructure Service is built on a FlexPod platform.
  • FlexPod combines Cisco UCS and Nexus networking, NetApp storage and VMware virtualisation to offer the best in compute, storage and virtualisation.
  • The service runs over 200 virtual servers and over 1000 desktops and incorporates a full end-to-end SLA based service.
  • The service covers everything from desktop to data centre, including OS, Microsoft Applications, Managed Backup and Managed DR.
  • The service will be fully managed by ANS, with Addleshaw Goddard receiving comprehensive support and management from ANS’ expert service team.
  • This covers not only the infrastructure, but also AG’s operating systems and key business applications such as Exchange, SQL, SharePoint, Lync and Citrix.
  • A dedicated compliance manager ensures that AG fulfil all regulatory requirements.
  • This covers not only the infrastructure, but also AG’s operating systems and key business applications such as Exchange, SQL, SharePoint, Lync and Citrix.
  • For legal and professional services firms, downtime is costly and can compromise a firm’s reputation.
  • With a Managed Infrastructure Service, AG’s data is always secure and available and the threat of disruption is minimised.
  • Addleshaw Goddard now have a robust IT platform that will improve service levels to clients, relieve IT staff of routine management.
  • Addleshaw Goddard's infrastructure can now easily scale in line with the firm’s anticipated growth.

Features and Benefits

The key benefits of the Managed Infrastructure Service include:
• Full 10Gb end-to-end Unified Data Centre Connectivity
• 80% Reduction in cabling
• Designed specifically for virtualisation
• True stateless blade computing
• Increased memory capacity allowing higher VM density
• Unified Multi-protocol Storage Connectivity
• Highly efficient Data Management (at least 50% reduction)
• Predictable TCO
• Easy to orchestrate
• Business critical systems adhere to a 4 hour Recovery Point Objective

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