Since 1995, WDS, a Xerox company, has helped both service providers and end-users get the most out of their wireless products and services by optimising launching and management processes.
They are the industry’s only provider of specialist managed services, with a focus on resolving issues and achieving savings and increased profitability for customers. Due to their expertise, they have built long-term and profitable relationships with some of the world’s most recognisable mobile brands.
With office locations across five continents, WDS supports millions of end-users each month with their services and tools, such as analytics, device management, consulting, training, testing and support. Their portfolio of solutions is aimed at helping their customers improve the end-user experience and “turn intelligence into a powerful business tool.”
The primary goal of the project identified by WDS was the consolidation of the current dispersed infrastructure onto a single, stable and resilient IT infrastructure that would provide the foundations for future growth of the organisation.
Jon Smith, Head of IT at WDS, A Xerox Company, said: “The server room was originally an office that had grown into a server room with the addition of air conditioning, a UPS and generator. We had 16 racks holding all of our data and voice equipment in an difficult, mixed OS environment, and needed a solution.”
To achieve this, they wanted to have additional compute infrastructure that would enable the migration of IT services to a robust infrastructure for the central provision of services to the business.
WDS also looked to move the hosting of services to a dedicated colocated data centre in order to provide as much resilience as possible within a single multi-protocol storage system and to ensure no single point of failure existed.
As a successful, global business, it was essential for WDS to have an infrastructure that could be easily scaled to accommodate inevitable future growth.
We chose Cisco UCS and FlexPod because this gave us a scalable system that could grow and scale as the business required. We were able to virtualise practically all of the server room and reduce the number of racks from 16 down to just 5. Jon Smith, Head of IT at WDS
The inherent scalability and flexibility of the FlexPod design means that WDS can concentrate on growing their business globally and developing applications that improve customer and staff experience. They will benefit from new, reliable and supported hardware, and have reduced training requirements that would be necessary for multiple vendor platforms.