Managed Cloud Services.

Our managed service is built on industry leading tools and processes, that help get the maximum value from your cloud.  Once on board, you get a dedicated Customer Success Manager (CSM) who works with you to drive improvements across your environment.

A dedicated Customer Success Architect (CSA) develops an in-depth understanding of your organisation and cloud environment. From this, they provide valuable insights and guidance, enhancing the capabilities and knowledge of your internal team.

Using Cloud Score we assess the various elements of your cloud environment, such as application on-boarding, tagging, monitoring and security. We give you actionable insights on operational efficiency and practical guidance on the optimisation of your cloud.

As your cloud environment scales, we ensure you have a good balance between agility and control. By defining and applying policies, governance and configuration management we help you ensure operational consistency and control of your IT environment.

Your Customer Success Architect (CSA) helps optimise your cloud costs, improve your security and monitors your governance through a schedule of reviews. These reviews also help up-skill your internal teams in the latest technology and best practices.

Via our real-time service management portal, you get a single, transparent view of all service transactions, incidents, changes and all contractual information.  You can access real time information, reporting, any time, any where.