Managed Services

Service to Rave about

You can trust our team of experts to deliver industry leading support, giving you the time to concentrate on driving your business forward.

We manage and maintain, you change and improve.

We provide a service you can’t put a price on. With over 175 technical experts dedicated to managing your network and platform infrastructures, we have the time and talent to deliver a first-class service you can trust.

We have over 300 customers ranging from household brands to major government departments who all benefit from our 24x7x365 Managed Service. Our award winning service management portal, GLASS allows our customers to access a range of data from real-time updates to Service Level reporting anytime, anywhere.

98%

Customer satisfaction, our customers are our Raving Fans

99.96%

Incidents resolved in house by ANS technical experts

1400

Vendor certifications across Cisco, AWS, Azure, NetApp and VMWare

our expertise speaks for itself

Our customers are our Raving Fans.

75%


Incidents identified, assessed and resolved without customer interaction.

99.96%


Incidents are resolved in house by an ANS technical expert.

Dedicated


High-touch, dedicated service management.

UK


UK based Secure Operations Centre.

24x7x365


P1 management, support and monitoring, 24x7x365.

GLASS


Access to our award winning GLASS portal.

GLASS Management Portal

Our innovative service management platform, GLASS will enable you to access a range of key functionalities at your fingertips. The digital portal provides a single view of your service, allows you to run expedient reporting and review service level data.

Developed and driven by the individual requirements of each of our customers, the platform allows complete access and control over real-time updates. Easily view, add and update all incidents and changes within the platform, from any device, anywhere, anytime.

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