What must Ecommerce retailers do to thrive and improve the delivery experience?

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Fourteen shops are closing every day in the UK and 1,123 stores disappeared from Britain’s top 500 high streets in the first six months of 2018. For retailers to thrive and grown, innovation is more critical than ever before.

We caught up with Chris Macangus, Head of Commercial at Sorted.com to discuss how he thinks the ecommerce delivery landscape will evolve over the coming years to better serve its customers – from hyper-personalised experiences to drone deliveries to try before you buy.

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