Managing your FASTcloudbackup account

This section describes various admin tasks you may need to undertake from time to time.

Creating additional FASTcloudbackup end user accounts

You will need to create at least one FASTcloudbackup end user account to start using the service. If you wish to create additional accounts, go to the FASTcloudbackup page in ANS Glass and click Create a new account >. See Getting started for more help.

Changing storage quota

You can increase or decrease the storage quota attached to your FASTcloudbackup end user accounts at any time. If you are planning to decrease your storage quota, please check the amount of data you currently have backed up first. If you reduce your quota to less than the amount of data you currently have backed up, then no further backups will be able to run.

To change your storage quota go to the FASTcloudbackup page ANS Glass and click + in the Manage Quota column for the account in question.

You can then change the storage quota for the account. Note that billing changes will take effect on your next bill.

Changing password

If you’ve forgotten your password, you can reset it by clicking Forgot password? on the FASTcloudbackup web console login page.

If you are logged in to the web console and want to change your password, click on your username in the top right corner and then Change Password in the User Preferences area.

Viewing account activity and login history

You can check for any devices currently logged in to your FASTcloudbackup end user account, and details of the last 10 sessions, by clicking your username in the top right corner of the FASTcloudbackup web console and then Account Activity