Introducing native integration between Dynamics 365 Field Service & Business Central.
Create new opportunities to improve efficiency, customer satisfaction, and growth by integrating Dynamics 365 Field Service and Business Central.
Get to know Business Central & Field Service
This integration provides businesses with a comprehensive approach that harmonises service delivery with financials, resources, and inventory management. It also provides frontline workers with modern tools, ensuring exceptional service from the outset. Let’s explore the benefits that this seamless integration provides.
What is Business Central?
Business Central is a business management solution designed for small and mid-sized organisations. It manages finances, manufacturing, sales, shipping, project management, and services. Highly adaptable and feature-rich, Business Central allows companies to unify processes and gain real-time visibility.
What is Field Service?
Dynamics 365 Field Service optimises on-site service delivery with its cloudbased application. It offers workflow automation, intelligent scheduling, and mobility solutions to streamline work order management, reduce travel time and costs, and enhance customer satisfaction. The application includes native AI and Copilot capabilities, effectively optimising schedules and facilitating smart decision-making.
The power of integration
The integration of Business Central and Field Service offers immense benefits:
Streamlining operations
The integration ensures seamless data flow between Field Service and Business Central, breaking down information silos and providing a unified view of operations.
Enhancing efficiency
Efficient management of work orders and consumption in Field Service, as well as efficient invoicing and fulfillment in Business Central.
Improving customer satisfaction
Improved workflows and real-time data access enable faster response times to customer requests and issues.Combining Strengths
We deliver a powerful combination of business management and field service solutions, driving growth and efficiency for organisations worldwide. This collaboration not only bridges the gap between frontline and back-office functions but also sets a new standard for operational excellence.
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Find out more
Get in touch to find out how ANS and Creative Computing can help you integrate Business Central and Field Service.