How ANS Helped Shelter Improve Reporting with a Scalable Data Platform
Watch the Shelter Customer Success Story Video
Background
Shelter is a charity dedicated to defending the right to a safe home and addressing the impacts of the housing emergency through campaigning, support, and advice, with a strong belief that home is fundamental to well-being.
Challenge
Shelter faced significant challenges managing numerous disparate data sources from various fundraising and donation platforms, which complicated their ability to understand supporter engagement, giving behaviours, and to build stronger relationships, as well as to deliver timely, accurate data for decision-making.
Solution
ANS partnered with Shelter to implement Microsoft Fabric that integrated seamlessly with Shelter’s existing Microsoft-first technology stack. The project involved collaborative upskilling, staggered rollout, and close cooperation with ANS developers and architects, resulting in a flexible, scalable data platform with pipelines and Power BI dashboards that show accurate, timely information about the organisation’s supporters.
Outcomes
Shelter now benefits from reliable, high-quality data written to their CRM, improved reporting for end users, and the ability to integrate and analyse diverse data sources. This is allowing Shelter focus resources effectively and identify trends with a data platform built to scale with the organisation. Shelter hopes to build on these strong foundations in the near future with advanced modelling, such as propensity models and service performance analysis.
