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Microsoft Copilot.

Boost productivity without burnout, revolutionise the way you work, and adopt AI at scale – without the risk.

Become a Frontier Firm with ANS

The pressure to do more with less has never been greater – capacity is shrinking, complexity is rising, and the gap between expectations and resources grows wider every day. The organisations moving ahead are those breaking free from manual, human‑only operations and stepping into a new era of intelligent, autonomous workflows. Microsoft Copilot and Digital agents are revolutionising how work gets done – accelerating output, eliminating inefficiency.

Why Microsoft Copilot & Agents?

Transform your business systems and processes


By extending Copilot into your Microsoft 365 apps, CRM, ERP and line‑of‑business systems, AI begins orchestrating workflows end‑to‑end, not just assisting with documents and emails.

Productivity without Burnout

Employees are interrupted every two minutes, stalled by repetitive tasks and inefficient processes. AI agents automate actions, coordinate workflows and free people to focus on high‑value work.

Eliminate Shadow AI and adopt AI safely

Copilot and Agents operate within your secure Microsoft ecosystem, ensuring data governance, compliance and centralised control – so employees no longer resort to unmanaged tools.

Scale without adding overheads

AI Agents act as digital workers who autonomously run actions, processes and multi‑step workflows, enabling you to expand capacity without expanding headcount.

ANS Co-Managed Copilot

Co-managed Copilot by ANS helps organisations to unlock real-world value through Copilot, and agentic AI. 

We go beyond deployment to ensure your platforms, data, and apps are secure and AI ready for the new era of work – where hybrid teams seamlessly integrate ‘digital colleagues’ to drive productivity and innovation.  

Driving real-world results from Microsoft Copilot and Agentic AI, ANS helps organisations to blend advanced business solutions, robust security controls, and modern data services. Our approach positions organisations as Frontier Firms who lead, rather than follow, as the world shifts to autonomous operations that redefine how modern business work.  

Book your Copilot Assessment

Start your AI journey with confidence.

Outputs from the assessment:
- Estate discovery & scoping of your current environment
- Review across cloud, data, security and business solutions already in use
- Gap identification & roadmap for a successful roll‑out
- Use cases & measurable outcomes tailored to your business
- Adoption & enablement planning to drive real usage

ANS Copilot Assessment is a structured engagement that maps your current landscape and provides a roadmap for success.

Our Microsoft Partnerships.

As a Microsoft Expert MSP, we’re annually audited and rank in the top 4% of global partners.

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FAQs - Microsoft Copilot

Here are the answers to the most common queries to help you get started and make the most of Copilot.

What is Microsoft Copilot and why is it important?

Microsoft Copilot is an AI-powered assistant built into Microsoft 365 apps and enterprise systems. It helps businesses work smarter by automating repetitive tasks, generating content, and providing intelligent insights—all within a secure, compliant environment. By reducing manual effort and improving efficiency, Copilot empowers teams to focus on high-value work and avoid burnout.

How does Microsoft Copilot work?

Copilot uses advanced AI models combined with Microsoft Graph and your organizational data to deliver context-aware assistance. It integrates directly into apps like Word, Excel, PowerPoint, Outlook, and Teams, enabling you to create documents, analyze data, and collaborate seamlessly. Everything happens within Microsoft’s secure ecosystem, ensuring compliance and data protection.

Is Microsoft Copilot free?

No, Microsoft Copilot isn’t free. It requires a Microsoft 365 subscription and an additional Copilot license. Pricing depends on the type of Copilot you choose (e.g., for Microsoft 365 apps, Dynamics 365, or custom solutions via Copilot Studio).

Want to understand what’s right for your business? Sign up for our Copilot Navigator —we’ll review your goals, ecosystem, and licensing needs to help you plan a successful rollout.

Does using Copilot require additional licensing?

Yes. While Copilot is built on Microsoft 365, individual features—like Copilot for Dynamics, custom Copilots in Copilot Studio—may need separate licensing. ANS can guide you through requirements and setup. Get in touch.

Which tools and systems does Copilot support?

Copilot extends into Microsoft 365 apps (Word, Excel, PowerPoint, Outlook, Teams), CRM, ERP, and other line-of-business systems. Plus, with Copilot Studio, it enables building custom AI agents for specialized workflows.

How does Microsoft Copilot help eliminate “shadow AI”?

Shadow AI refers to employees using unapproved or unofficial AI tools without IT or security oversight. This can lead to risks like data leaks, compliance violations, and lack of governance.

Microsoft Copilot helps eliminate shadow AI by operating within the secure Microsoft ecosystem. It ensures data governance, compliance, and centralized control, so employees have access to trusted AI tools without resorting to unapproved solutions.

What are “AI agents” and how do they work with Copilot?

AI agents are like digital helpers that can take on tasks for you. They can answer questions, automate repetitive work, or manage multi-step processes across different apps. In Microsoft Copilot, these agents use your business data and tools to make work faster and easier—without needing extra manual effort.

What are the types of AI agents in Microsoft Copilot?

Microsoft Copilot supports five main types of AI agents:

  1. Task Automation Agents – Automate simple, repetitive tasks like scheduling or data entry.
  2. Conversational Agents – Interact with users through natural language for quick assistance.
  3. Workflow Orchestration Agents – Coordinate multi-step processes across apps and systems.
  4. Knowledge Agents – Deliver insights by leveraging organizational data and context.
  5. Custom Agents – Built using Copilot Studio for unique business needs and integrations.

These agents help businesses streamline operations, improve productivity, and scale efficiently.

What benefits can I expect from adopting Microsoft Copilot?

Copilot drives:

  • Higher productivity by automating repetitive tasks
  • Intelligent insights and workflow orchestration
  • Improved data security and compliance
  • Scalability without increasing headcount

How can ANS support my Copilot implementation?

ANS provides end-to-end support—from readiness assessment and deployment to governance and change management—leveraging expertise from Microsoft’s Copilot Specialisation.

Sign up for a Copilot Navigator: We’ll review your ecosystem (People, Process, and Platforms) to assess readiness, define goals, set guardrails, and plan adoption strategies so your teams can scale Copilot effectively.