Improve account management
Deliver more profitable projects
Transform customer service
As a sales leader, you live and breathe numbers. Your prerogative is to generate greater profit to remain at the top of your game and elevate your company’s reputation in a highly competitive landscape. With Microsoft Dynamics 365, we can help you understand buyer behaviour with a complete view of their actions, and refine your pipeline strategy accordingly.
Today, every ‘sale’ is just the beginning of an ongoing customer relationship that needs to be serviced. Make sure your sales team has access to all of the information they need to serve the customer the best and create deals that work for their business and your business. Microsoft Dynamics 365 will help you understand buyer behaviour with a complete view of their actions, and refine your pipeline strategy accordingly. Learn how an effective CRM solution is key to increasing your sales volume.
For those in a project based organisation, there is an importance to closely managing projects to ensure client satisfaction and project profitability. Give your staff an end-to-end solution from quote, to delivery, to invoice that gives a single system for customer engagement across all project related functions. Learn how to give users the ability to enable on time, on budget project delivery while improving project efficiencies, collaboration, and profitability.
Many ﬁrms have little or no understanding about the ‘Health of a Relationship’ prospect or how to get an introduction. Having insights at the right time to engage with relevant recommendations that speak to true customer needs will allow you to stop opportunities from falling through the cracks and help shorten lengthy sales cycles and grow revenue.
Your customers’ expect seamless digitised access and interactions with you. Data and information at the point of requirement needs to be instantly accessed, transparent and available to all parties involved in customer engagements at each stage. Yet data storage in different locations under different operating and management systems continues to be a real barrier to performance efficiency for company staff and their customers. Learn how Microsoft AI applications can be added to your business logic and allow Microsoft to do the heavy lifting for you and achieve your desired business outcomes.