Buying Copilot does not guarantee results. True adoption is what unlocks real value. This webinar explores how organisations move beyond rollout and usage to embed Copilot into everyday work – and how to prove the impact along the way. Drawing on real‑world experience, we’ll unpack what drives adoption, where it often goes wrong, and how to measure success in a meaningful way.

Why attend?

If Copilot is live but impact feels unclear, this session is for you. You’ll hear lived adoption experiences, including common pitfalls, practical lessons learned, and what actually helps Copilot stick across teams. Most importantly, you’ll learn how to move beyond surface‑level usage metrics and start measuring the outcomes that matter.

Key takeaways: 

• Adoption over usage: Understand the difference between people using Copilot and teams truly adopting it – and why that distinction is critical for long‑term value and ROI.
• What drives real adoption: Explore the human side of AI success, including community‑building and champion networks that help Copilot become part of everyday work rather than a one‑off experiment.
• Measuring what matters: Learn how to assess adoption properly by understanding leading and lagging indicators, and how they connect to productivity, behaviour change, and business outcomes.
• Copilot analytics in practice: Get an overview of the Copilot analytics tools available to help you track adoption, identify momentum, and understand where further enablement is needed.

Who should attend?

This session is ideal for:

• IT and digital leaders responsible for Copilot rollout
• Change, adoption, and enablement teams
• Anyone accountable for proving ROI from AI investments

What’s next in the Copilot series?

Explore our five‑part Copilot webinar series, designed to help organisations move from safe AI access to true adoption and future‑ready capabilities. Register for upcoming sessions and continue your Copilot journey:

Copilot Chat: Make Work Flow Again | ANS

From Copilot to Co‑Worker: What’s Next for AI at Work | ANS

Governance Essentials for Turning Policy into Protection | ANS

Beyond Copilot Chat, Enter Frontier Building | ANS

Meet the Speakers...

Vicki Holman

Ecosystem Architect for Copilot at ANS

Vicki Holman is an Ecosystem Architect for Copilot at ANS, bringing a wealth of technical expertise in Microsoft 365 technologies, including Purview. With hands-on experience in rolling out Copilot for M365, Vicki combines deep technical knowledge with a people-first approach, making her an invaluable asset in driving adoption and implementation. Her unique blend of being both a techie and a people person allows her to bridge the gap between complex technical solutions and practical user engagement, ensuring organisations fully harness the power of AI-driven collaboration.

Garth Niblock

FS&I Industry Lead at ANS

Garth Niblock is the Financial and Professional Services Industry Lead at ANS. With a robust background in both industries and Microsoft's technology portfolio. Garth brings over four years of experience from his tenure at Microsoft and knows how to get the best out of any investment. His extensive knowledge of Azure and its applications in positions him as a key player in driving digital transformations. Garth’s expertise enables organisations to leverage Azure for innovative solutions, enhancing efficiency and fostering growth in the digital age.