Turn Copilot Into Action: Build Your First AI Agent Live
The scenario
- Where are we missing sales?
- What’s running out of stock?
- What’s underperforming?
What your agent will do
- Answers questions on sales performance, stock levels, and store performance
- Surfaces risks such as low stock and underperforming products
- Highlights opportunities including top sellers and strong-performing regions
- Provides clear, explainable answers grounded in real data
Why this session is different
- Move from AI awareness to real capability
- Understand how agents work in practice — not just theory
- Build confidence in using Copilot and agent tools
Designed for everyone, not just technical users
- Beginner-friendly and jargon-free
- Slower paced, with clear instructions
- Built for non-technical roles including retail, frontline, and operations teams
What you’ll learn
- What AI agents are and how they differ from Copilot
- How to build and configure an agent using simple tools
- Key concepts like grounding, actions, and real business use cases
- How to move beyond simple Q&A into agents that drive real value
How it works
- Before the session: Receive simple assets and instructions
- During the session: Build your agent live with our expert
- Throughout: Get support via live Q&A to stay on track
Who should attend
- Retail and operations leaders
- Teams starting their Copilot journey
- Business users looking to apply AI practically
- Anyone who wants to learn AI by doing, not watching
Why attend
- Walk away with a working agent you can use immediately
- Gain real understanding of how AI applies to your role
- Build confidence in turning Copilot into business value
- See how to scale from simple use cases to more advanced solutions
Meet the speakers...

Chris Huntingford
Director of AI at ANS
Chris Huntingford, is the Director of AI at ANS and brings a wealth of expertise as an architect in Power Platform and Dynamics 365. Chris is dedicated to shaping ecosystems that empower organisations to modernise and optimise organisations technological workflows. His commitment lies in fostering innovation and addressing business challenges securely within these dynamic ecosystems.

Brian O'Shea
Senior Partner Solution Architect at Microsoft
Brian O'Shea is a Senior Partner Solution Architect at Microsoft, specialising in AI workforce transformation. He helps organisations turn AI ambitions into measurable business outcomes by designing secure, scalable Copilot and agent solutions that enhance productivity, accelerate adoption and unlock value from Microsoft technologies. Brian works closely with partners and customers to deliver practical AI strategies, robust governance and successful transformation programmes.

Claire Connor
Enterprise Account Executive at ANS
Claire Connor is a Commercial Account Executive at ANS and a Women in Tech Ambassador, passionate about driving gender diversity and making technology accessible. After entering tech later in her career, she uses her unique perspective to help businesses leverage AI and digital solutions while empowering women to thrive in the industry. The statistics are clear: only 1 in 5 tech workers in the UK are women, and up to 60,000 leave their roles every year. Claire is determined to help change that, one conversation and one opportunity at a time.
