ANS Group today announced that it has been named the Autonomous IT Trailblazer Award winner as part of LogicMonitor’s 2026 Elevate Awards. LogicMonitor, the AI-first platform for Autonomous IT, announced the 2026 award winners at its Elevate Community Conference in London.
The Elevate Awards recognise LogicMonitor customers and partners that are achieving measurable business and operational outcomes through AI-powered observability. ANS Group received the Autonomous IT Trailblazer Award for transforming its managed services operations through Edwin AI, intelligent automation and service-centric observability, delivering significant improvements in operational efficiency, incident response and service reliability.
By embedding Edwin AI into its managed services operations, ANS Group has reduced alert noise by 83%, observability case volumes by 37% and average incident resolution times by 22%, while consistently maintaining service level agreement (SLA) performance above 97%. Through AI-powered event intelligence, service insights and workflow automation, ANS is building a more proactive, scalable managed services model that enables engineers to focus on critical issues and deliver faster resolution, improved reliability and greater value to customers.
Kyle Hill, Chief Technology Officer at ANS, said: “For ANS, this award recognises the progress we’re making towards autonomous IT by putting AI to work in our own business, combining better insight and automation with the expertise of our people. It’s what moving from AI readiness to AI realisation means in practice: cutting through operational noise and giving our teams more time to prevent issues and improve services. For our customers, the value goes beyond faster incident resolution. It means a more proactive services, a clearer understanding of service health, and greater focus on the improvements that matter to their business.”
John Grosshans, President of Field Operations, LogicMonitor, said: “This year’s EMEA Elevate Award winners are proving that the path to Autonomous IT starts with real, measurable improvements in how organisations operate. They’re reducing complexity, giving teams time back and using AI to make better decisions and take more effective action. We’re proud to recognise their achievements and the impact they’re delivering for their businesses and customers.”