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Sales Agents in Action: Driving Revenue with D365 Sales and Agentic CRM

  • Wednesday 18th March
  • 11am - 12pm
  • Webinar

Sales Agents in Action: Driving Revenue with D365 Sales and Agentic CRM

AI is reshaping the way modern sales teams work. With Dynamics 365 Sales Agents, organisations can unlock a new era of agentic CRM—where intelligent automation, proactive insights, and data‑driven recommendations empower sellers to focus on what matters most: building relationships and closing deals.
Join our webinar, Sales Agents in Action: Driving Revenue with D365 Sales and Agentic CRM, to see how Sales Agents can streamline your sales process, reduce admin, and accelerate revenue generation.

What You’ll Learn

How Sales Agents Add Value

  • They integrate seamlessly into D365 Sales to boost productivity
  • Automate admin work, generate personalised outreach, surface insights, and guide sellers with next‑best actions
  • Improve forecasting, strengthen pipeline management, and speed up onboarding
  • Real‑world examples will show their impact in action

How to Get Started

  • Understand the licensing and technical requirements
  • Enable and configure Sales Agents inside D365
  • Make sure your data is ready for AI workflows
  • Put prompts, automations, and key security controls in place
  • Follow best‑practice adoption steps to ensure a smooth rollout

Why Attend?

This session is perfect for organisations already using D365 Sales—or those considering it—who want to understand how agentic CRM and AI‑powered Sales Agents can elevate performance, improve efficiency, and drive measurable revenue impact.

Meet the Speakers...

Hamish Milner Enterprise Account Executive at ANS

Hamish Milner

Enterprise Account Executive at ANS

Hamish Milner is an Enterprise Account Executive at ANS, specialising in helping organisations modernise their CRM, Dynamics 365, and digital transformation strategies. He leads high‑impact customer engagements across sales, Power Platform and agentic CRM initiatives, driving measurable commercial outcomes for enterprise clients.

Neil English Solution Architect - Technology: Pre sales at ANS

Neil English

Solution Architect - Technology: Pre sales at ANS

Neil English is a Solution Architect in ANS’s Technology: Pre‑Sales team, helping organisations shape modern, scalable solutions across Dynamics, Power Platform, and cloud technologies. He brings deep technical expertise to complex customer challenges—translating business needs into clear, achievable architectures that accelerate digital transformation.