Frank Design Scales Seamlessly with ANS eCloud VPC Hosting
Watch the video: Frank Design & ANS Success Story
Background
Frank Design is a Manchester-based digital agency that specialises in designing, building, and supporting websites. Their mission is to provide clients with a full-service web design solution, including hosting and ongoing support with frictionless scoping.
Frank Design partners exclusively with ANS for server and hosting provision. This partnership allows them to deliver a streamlined experience to clients, many of whom lack internal IT teams, by removing the need for in-house IT support.
Challenge
As Frank Design continued to grow, it faced several operational challenges. A significant portion of their client base consists of non-technical teams who rely heavily on Frank Design to manage all aspects of their web presence, including hosting.
Frank Design needed a hosting solution that was scalable and easy to manage. In addition to this, they needed to ensure minimal disruption during server migrations and maintain high levels of performance and security.
Internally, their support team required better visibility into server performance so they could proactively address issues before they impacted clients.
Solution
ANS collaborated closely with Frank Design to develop a tailored eCloud VPC hosting solution. We reviewed the existing server architecture and ensured compatibility with Frank Design’s existing PHP-based CMS.
Together, we created a reusable server template that allowed for quick and efficient deployment of new environments. This made the migration process smoother and gave Frank Design full control over capacity adjustments, allowing them to spin up servers according to demand.
ANS also provided a customisable server dashboard that enabled real-time monitoring, helping the support team to identify and proactively resolve issues before they became problems for clients.
Outcomes
“Just having that relationship with ANS—the fact that they’re in Manchester, where we are, and that the data’s in the UK—is important for a lot of people. That trust and ongoing partnership is key.”
Mike Smith, Operations Director, Frank Design
The new infrastructure has given Frank Design greater flexibility and control, allowing them to respond quickly to client needs and traffic fluctuations. The enhanced monitoring tools have improved the confidence of the support team, who can now anticipate and prevent issues more effectively.
Clients benefit from the added security and reliability of ANS’s UK-based data hosting, as well as the reassurance that their websites are in expert hands. ANS’s eCloud VPC solution is also fully compliant with regulations such as GDPR and Cyber Essentials Plus, providing additional peace of mind.
This strong, local partnership has not only improved operational efficiency but also positioned Frank Design to continue growing and winning new business.
