Royal Voluntary Service has partnered with leading digital transformation provider, ANS, to carry out modernisation plans across the entirety of its infrastructure and systems.
Originally founded in 1938 as the Women’s Voluntary Services for Air Raid Precautions, Royal Voluntary Service is one of Britain’s largest volunteering charities with volunteers supporting the NHS and thousands of vulnerable people in the community.
For many years, Royal Voluntary Service has had aging on-premises infrastructure that failed to provide the necessary flexibility, scalability, and performance. To address this, the charity wanted to leverage the best in breed technologies to transform the organisation into a technology powerhouse enabling them to interact with their clients, volunteers, employees and partners in real time through digital channels.
To realise this ambitious digital vision, Royal Voluntary Service partnered with ANS to undertake a complete end-to-end modernisation project which included the creation of a volunteer management system using Microsoft Dynamics 365, the development of a modern data platform, migration to public cloud, and an intelligent threat detection and response solution.
Royal voluntary Service initially engaged ANS to build a volunteer management system and user-friendly mobile application to streamline the recruitment of volunteers by transforming manual paper-based processes and checks into a centralised digital platform on which to access their personal details, submit documents and find information about volunteering opportunities.
To drive the organisation forward, RVS is also working with ANS’ data team to build a modern data warehouse in the cloud which will provide one central version of the truth, enabling all departments to come together to make informed decisions. The charity is also benefitting from ANS’ Data Centre of Excellence (COE) which will provide them with access to specialised data skills and expertise on-demand as and when they need them, ensuring their data platform is continually developed, engineered, and optimised while enabling them to up-skill and cross-skill their internal team.
ANS is also providing Royal Voluntary Service with Azure Sentinel, an intelligent Managed Threat Detection and Response Managed Service solution which is enabling the charity to detect previously undetected threats, investigate threats with AI and lean on the support of the ANS’ Security Analysts to monitor the environment, provide hands-on advice and remediate security incidents.
Speaking on the project, Daniel Worth Head of IT for Royal Voluntary Service, said “ANS were the only Azure Expert MSP that could provide complete end-to-end digital transformation solutions across the entire Microsoft ecosystem. Their expertise across cloud, security, data, and Dynamics made them the obvious choice for our IT Management Team. From the start, ANS have listened to exactly what we need and wanted to achieve, their passion and flexibility prove that they are more than just a partner”.
ANS’s CEO Paul Shannon said: “We’re delighted to be working with Royal Voluntary Service on their end-to-end transformation journey. Enabling them to unlock the power of 6 technical capabilities under one programme of work has taken away the stress of having to rely on multiple partners, and we look forward to seeing where it takes them.”