Dynamics 365 Services.
Reduce costs and enhance customer relationships with AI-powered Dynamics 365. We deploy applications in weeks (depending on the scope), providing a customised CRM solution tailored to your industry—whether you’re in Manufacturing, Professional Services, Higher Education or beyond.
As the UK’s trusted Microsoft Dynamics 365 partner, our services include implementation, upgrades, consultancy, and support. Wherever you are in your Dynamics journey, we’re here to help.
Our Dynamics 365 Customers Include
Our Dynamics 365 Services
As a Microsoft Solutions and Inner Circle Partner for the eighth consecutive year with 20+ years of experience, ANS has successfully delivered Dynamics 365 CRM services to hundreds of companies across various sectors. Our Dynamics 365 services include:
Consulting
Consult with ANS’s Microsoft experts to explore how Dynamics 365 can transform your organisation, driving efficiency and operational excellence.
Implementation
Get up and running in a matter of weeks, not months (depending on scope) with ANS's unique CORE deployment.
Upgrade
Keeps your systems up-to-date with regular enhancements, ensuring sustained performance and long-term relevance in a fast-paced market.
Managed Support
Get reliable, proactive 24X7 managed support services that anticipates your needs and ensures your systems run efficiently without disruption.
How will MS Dynamics 365 Benefit Your Business?
Build personalised relationships.
CRM apps powered by AI-driven insights to personalise the customer journey and provide a unified view of your customers.
Seamless integration.
Centralised business apps that integrate natively with Microsoft 365 (Teams, Outlook, etc.) and connect with 100s of third-party apps across your organisation.
Saves time for productive work.
Native Copilot AI assistants automate routine processes, freeing up staff time for more strategic tasks.
Scale as you grow.
Lets you adapt to changing needs, add more capabilities, customise, and extend as your business grows.
Dynamics 365 Modules
Microsoft Inner Circle Member.
We have been awarded the 2024-2025 Microsoft Inner Circle Award for the eighth consecutive year. This recognition is given for our consistent performance in delivering innovative solutions, exceptional services, and unparalleled value to help businesses achieve greater success.
With the Inner Circle distinction, we are recognising a group of partners who have excelled at accelerating their customer’s digital transformation with Dynamics 365 and Power Apps solutions.
Peter Jensen | Microsoft Business Application Partner
Unrivalled Microsoft Expertise.
As a Microsoft Solutions and Inner Circle Partner, we know how to deliver Dynamics 365 CRM. We’ve successfully done it for 100s of companies across diverse industries and varying organisational sizes. We have the certified professionals with deep, industry-specific expertise driving innovation to create the best AI powered Dynamics 365 CRM solutions for businesses like yours.
When I look at ANS, I see a Microsoft-accredited AI partner who has the expertise to answer the question of what the potential for AI is. I know AI will have a role to play and I know ANS can help us identify what it can do for our business and help us achieve our growth goals.
Nadeem Shafi | IT Director - Calisen
Fast Dynamics 365 Implementation Services.
Our Customer Owned Rapid Engagement (CORE) methodology means Dynamics is 80% preconfigured to industry best practices. This means fast, cost-effective installations with room for tweaks to focus on your business outcomes and user adoption.
ANS became an extension of our project team which meant the process of implementation was seamless. This has been the best CRM deployment I have ever been involved in.
James Fleming | Group IT Director
Expert Managed Support Services.
Our Dynamics 365 managed support services guide you throughout your journey. From basic plans to our Centre of Excellence service, we offer everything from routine maintenance to in-depth training and bespoke solutions.
“Their support team are fabulous as we consistently receive a resolution to any questions or issues within 2-3 hours. Everyone we speak to is friendly and easy to talk. If they aren’t sure, they’re able to refer to our technical account manager to get the insight they need."
"I have complete faith in ANS’s knowledge, and I’m happy to recommend their services."
Karen Mendoza | Head of CRM – Burgess
Discover your ideal CRM solution
Not sure which CRM solution suits your needs. Answer a few questions about your current setup and goals, and we’ll help you identify the best CRM solution. Whether you’re just starting out or looking to upgrade, this tool will guide you towards the perfect choice.
Complete the short questionnaire to receive tailored recommendations – and take a step closer to optimised CRM solution.
Discover Your Ideal CRM Solution
Industries we serve
As a certified Microsoft Dynamics Implementation Partner, we leverage extensive expertise across multiple industries, we customise CRM solutions to address your specific requirements, enabling you to operate more efficiently and achieve superior results – from strategy to deployment and beyond.
Our Microsoft Accreditations
FAQs: Dynamics 365
What is Dynamics 365?
Dynamics 365 is a cloud-based suite of business applications designed to help organisations manage operations, improve customer relationships, and drive growth. It enables seamless data sharing across departments, from sales and marketing to customer service and field service -driving collaboration and efficiency.
This next-gen CRM-style apps come with native Copilot integration, generative AI, and predictive insights to provide actionable insights, predict customer behaviour, automate tasks, and support smarter and faster decision-making.
What are the main applications of Dynamics 365 CRM?
The main Dynamics 365’s CRM applications are:
- Dynamics 365 Sales: Manages customer relationships and drives sales.
- Dynamics 365 Customer Service: Enhances customer support and satisfaction.
- Dynamics 365 Field Service: Provides tools for field workers and on-site services.
- Dynamics 365 Customer Insights – Journeys (Marketing): Helps with campaigns, customer journeys, and lead generation.
ANS also offers Dynamics 365 Support and CRM modules for charity organisations and training providers, depending on your organisation’s needs.
What industries can benefit from Dynamics 365?
Dynamics 365 is designed for any industry that needs CRM functionality, including manufacturing, retail, healthcare, finance, the public sector, not-for-profit organisations, and more.
If you’re an organisation that handles data (basically all of them) then you will definitely gain efficiencies from Dynamics 365.
Book in a call with ANS to find out how Dynamics 365 could help take your organisation to the next level.