AWS Managed Services.
As experts in AWS managed services, we offer end-to-end support for migrating, running, and optimizing your AWS infrastructure, including 24/7/365 UK-based proactive support. We deliver tailored AWS cloud solutions that align with your business objectives, allowing you to focus on innovation.
When might you need an AWS MSP?
Our AWS managed services are ideal if your organisation is meeting some of the following challenges in your day to day operations.
Security
You've taken on a large customer contract with specific security needs.
Cost Optimisation
Cloud platform costs are increasing.
Compliance
Compliance and governance are becoming more important as you grow.
AWS expertise
Requirements are beyond your current technical capability and deliverability.
On-Demand resource access
You need a broader range of expert skills but not all the time.
24X7 Support
Need round-the-clock support and monitoring, ensuring that any issues with AWS infrastructure are promptly addressed, minimizing downtime and disruptions.
Our AWS Partnerships
ANS are an AWS partner and one of the few providers in the UK to obtain the Managed Service Provider status.
What is included with AWS managed services?
ANS’ unique AWS managed services are built on several well defined service definitions to ensure the service can be tailored to your exact requirements.
Service monitoring.
Setup Performance Monitors
Create Availability Alerts
AWS Service Monitoring
Establish Escalation Procedures
Technical support.
Diagnose Service Issues
Recommend Remediations
Standardised Runbooks
Corrective Maintenance
Issue management.
Provide Issue MGT System
Manage Incident Lifecycles
Formal Incident Analysis
Resolve According to SLA
Managed backups.
Create a Backup Plan
Schedule Backups
Perform Data Recovery
Manage Retention
System maintenance.
OS Patching
AWS Scheduled Events
Platform Updates
Change Management Procedures
Security.
SSL Cert Management
Enabled Auditing Tools
User Account Management
HIPAA Compliance Configurations
The support we receive from the engineers at ANS is second to none. We have a dedicated team who really understand our business and the needs of our clients. This allows them to design and build the right environment but they never rest on their laurels, they are always looking to improve and innovate and take it to the next level. That level of service allows our clients to take their businesses to the next level.
Jono Brain
Co-founder
Anything Agency
Why should you consider ANS as your AWS Managed Service Provider?
At ANS, we don't just manage your cloud environment, we collaborate with you proactively to optimize it together. But that's not all. Here are more reasons why ANS should be your top choice as your AWS MSP partner:
Our AWS partnerships.
AWS Managed Service Provider (MSP)
Well-Architected Partner
Public Sector Solution Provider
Immersion Day Partner
Business continuity.
We’ve here to keep your organisation online, no matter how busy or the time of year. Our 1.6Tbps network has no single point of failure, meaning we can offer a 99.99% network uptime guarantee.
AWS expertise.
Access to reliable AWS cloud expertise and deep specialisation as and when you need. Leverage the unique skill sets and capabilities of an AWS Advanced Consulting Partner to reduce costs, improve business agility, increase security, and drive growth.
Compliance.
Ensure your cloud environment is continually optimised from a security, governance, and architecture perspective in line with AWS best practice.
Security built in.
The highest level of security is built into your solution as standard. Our highly trained security analysts, based in our own SOC, are available to detect and mitigate any threats.
Our 24/7 support.
You will be supported by ANS engineers, 24/7/365, based right here in the UK. You get straight through to an engineer in six rings, no long holds or automated responses.
FAQs - AWS Managed Services
What are AWS Managed Services?
AWS Managed Services refers to the outsourcing of maintenance and management tasks related to your AWS Cloud infrastructure to a reliable partner. The AWS MSP partner offers their deep expertise and comprehensive knowledge to oversee cloud environments, ensuring that your infrastructure always stays secure, optimized, and compliant with industry standards. This enables organisations to focus on innovation and drive their business forward without worrying about maintaining in-house cloud management expertise.
What are the benefits of using AWS Managed Services?
AWS Managed Services offers expert management of your AWS cloud infrastructure by certified professionals, ensuring optimum performance and availability.
At ANS, unlike other partners, we’ll proactively work with you to manage and optimise your AWS cloud environment together to ensure you receive the maximum value from your public cloud investment. ANS AWS Co-Managed Cloud Service gives you four main benefits:
- Expert access: Receive 24/7/365 proactive technical support, design guidance, and architecture validation from certified experts and make the right decisions on your cloud platform.
- Technical operations: We’ll provide proactive monitoring and maintenance of your cloud platform. You’ll also get improved insights into how your AWS resources perform with real-time and historical data and predictive analytics.
- Financial insights: Understand your cloud spend, assess resource utilisation, and improve cost efficiency with our detailed financial insights.
- Security and governance: We’ll continuously monitor your AWS platform to ensure it is configured to the latest best practices and has the most up-to-date security measures.
What types of businesses can benefit from AWS Managed Services?
Businesses of all sizes and across industries can benefit from AWS Managed Services. Whether you’re an SMB with no in-house expertise to manage the cloud platform or an enterprise seeking to streamline operations or optimise performance, security and costs, ANS AWS Managed Services offers services tailored to your needs.
How does AWS Managed Services ensure security and compliance?
By defining and applying policies, governance and configuration management, we ensure your AWS environment is always secure and compliant. We’ll ensure the platform is configured correctly, establish rules for resource provisioning and ensure that the environment aligns with the existing internal policies or external standards, such as PCI-DSS. We’ll also capture all cloud assets and event logs and ensure best practices are followed and documented for everyone to follow.
What support and resources are available for AWS Managed Services users?
Below is a high-level overview of the support and resources you’ll receive from ANS as part of your AWS Managed Services.
- Proactive support: You will be supported by ANS engineers 24/7/365, based right here in the UK.
- Glass: Our real-time service management portal will give you a transparent, single view of all service transactions. Monitor incidents, changes, billing details and contract information in one place.
- Customer Success Manager (CSM) and Architect (CSA): Your dedicated CSM and CSA will ensure top-quality service and review your cloud health to ensure your environment is always optimised and you’re making the most of your managed service.
- Financial, technical and security reports: You’ll also be supported with various reports on your overall cloud platform utilisation, performance, cost and security.
- Training and skill transfer: ANS also trains and transfers knowledge and ensures your team has the right skills to get the most out of the AWS without leaving you dependent on our engineers.
How can I get started with AWS Managed Services?
Get started by scheduling a consultation with one of our AWS experts. Our team will assess your requirements and suggest a tailored solution that meets your needs. Get in touch with us today to find out how we can help your business to get the most out of your AWS cloud platform.
Speak to an expert
Ready to unlock the full potential of your AWS infrastructure?
Schedule a consultation with one of our AWS experts and discover how our managed services can streamline your operations, enhance security, and drive growth for your business.